Privacy Policy Commitment for Visitors
Transparency about how we collect, use, and protect your data
Introduction to Our Privacy Policy
At suralithora, we prioritise your privacy and maintain high standards for data protection. This privacy policy explains how we handle your information in compliance with Australian privacy laws and relevant international regulations.
Please review this policy to understand what information is collected, your privacy rights, and how we safeguard your details when you interact with our website and digital services.
How We Collect Your Information
We collect information directly from you and automatically through your digital interaction. This includes data from form submissions, cookies, and analytics tools for improving site performance.
Information You Provide Directly
- • Personal details such as name, email address, or phone number
- • Information submitted via contact forms or account registration
- • Comments or feedback shared on blog posts or articles
- • Customer service inquiries or support requests
- • Subscription preferences for newsletters or updates
Information Collected Automatically
- • Device information including browser type and operating system
- • IP address and approximate geographic location details
- • Website usage data, such as pages visited and time spent
- • Referral sources, including links clicked to access our website
- • Activity logs to identify and diagnose technical issues
How Your Information Is Used
Your data enables service delivery, website improvements, customer support, and relevant communications. We never sell your information to third parties.
- • Facilitating account creation and site access
- • Responding to customer inquiries and feedback
- • Sending updates, newsletters, or notifications to subscribers
- • Conducting analytics to improve site content and usability
- • Ensuring security and detecting fraudulent activities
- • Complying with Australian privacy and data protection laws
- • Performing administrative functions and audits as needed
Our Privacy Commitment: We are committed to keeping your information secure and confidential. All data processing is aligned with the Australian Privacy Principles and handled with transparency.
When Information Is Shared
Information may be shared with trusted third-party service providers only to deliver services or as required by law. Your consent is obtained where appropriate.
Use of Service Providers
Third-party vendors may process information on our behalf strictly for website functionality, analytics, or customer communication support.
Legal Requirements for Disclosure
We may disclose information if required to comply with legal obligations, court orders, or to protect safety and rights.
Aggregated and Anonymised Statistics
Non-identifiable data is used for trend analysis and service improvement.
Your Privacy Rights and Choices
You can access, update, or request deletion of your personal data, and you have the right to object to or restrict certain uses. Contact us to exercise your rights.
- • Request a copy of the personal data we hold
- • Ask for corrections to your personal details
- • Request deletion of your information from records
- • Receive a copy of data in a portable format
- • Object to processing for specific purposes
- • Request limits on use of your information
For privacy requests or questions about your data, please contact us. We will respond promptly in line with Australian privacy law requirements.
Information Security Measures
Your information is protected with both technical and organisational safeguards. We maintain reasonable steps to prevent unauthorised access or misuse.
Technical Security Controls
- • Data encryption during transmission and storage processes
- • Routine security updates and vulnerability assessments
- • Access controls and authentication procedures
- • Continuous monitoring for potential threats or breaches
Organisational Privacy Practices
- • Staff are regularly trained on privacy and compliance
- • Internal audits review data policies and procedures
- • Access to data is limited to authorised personnel
- • Incident response protocols are established for breaches
How Long We Keep Your Information
Personal information is stored only as long as required for its purpose, or as mandated by Australian law. When data is no longer needed, it is securely deleted.
- • Kept for the duration of your account
- • Retained as necessary for services used
- • Stored as long as needed for replies
- • Maintained only for statutory compliance
- • Kept while you remain subscribed
Retention periods are regularly reviewed and updated to meet legal and business requirements.
International Transfers of Information
If data is transferred overseas, it is managed according to Australian legislation, ensuring your information remains safe and protected.
- • Transfers only to countries with adequate safeguards
- • Vendor agreements include data protection commitments
- • Regular reviews of third-party compliance
- • Clear information is provided if overseas transfer occurs
Cookies and Similar Technologies
Our website uses cookies to enhance your experience and understand visitor behaviour. Please review our Cookie Policy for further details about usage and options.
Types of Cookies We Use
- • Required for secure and basic site operation
- • Used for analytics and performance tracking
- • Help tailor content preferences
- • Support enhanced features or integrations
Browser settings and consent tools allow you to manage cookie preferences at any time.
Changes to This Privacy Policy
We may update this privacy policy to reflect changes in laws or practices. Please check this page regularly for current terms.
- • Notice posted on the website homepage
- • Direct email notification to subscribers
- • Summary of updates provided
- • Policy changes documented with revision date
Your continued website use signifies acceptance of policy updates.
How to Contact Us About Privacy
For questions or concerns, please use the contact details below.
suralithora
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61 8 9437 7631
Email: content@suralithora.com
This privacy policy was last updated on October 10, 2025.
This policy takes effect from October 10, 2025.